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The Empathy Gap Goes Both Ways

Autistic people were told they lacked empathy. Research now shows the misunderstanding is mutual, and bridging it is a shared responsibility.


If you are autistic, you have probably been told, directly or not, that social difficulty is your problem. That you are the one who misreads situations, misses cues, struggles to connect. Research now says the misunderstanding runs in both directions.

The Old Story

The traditional explanation was theory of mind: autistic people, it was said, have trouble guessing what is going on inside someone else's head. That framed social difficulty as a one-sided deficit. But it left a question unasked: what about the other direction?

What Research Found

The idea that empathy gaps are mutual has a name: the double empathy problem. And a growing body of evidence supports it.

A first-impressions study found that non-autistic people formed negative judgments of autistic individuals within seconds. But when they read transcripts of the same conversations (words only), those judgments disappeared. The bias was not about what was said. It was about how it sounded.

A game-of-telephone experiment tested how accurately groups passed information along a chain. Autistic-only groups matched non-autistic-only groups in accuracy. Mixed groups lost significantly more detail. The breakdown happened between two communication styles, not because of either group alone.

When unfamiliar autistic adults were paired for conversation, they reported the same closeness as non-autistic pairs and shared more about themselves.

What You Can Do

  • Separate content from style. When a social interaction goes sideways, ask whether the disconnect was about what was said or how it was delivered. Those are two different problems.
  • Notice snap judgments. When someone's tone or body language feels off, pause. What did they actually say? The first-impressions research shows the two can tell very different stories.
  • Recognize the effort. If you are autistic and spend energy mirroring non-autistic social norms, that is labor, not a personal failing. Naming it changes what you expect of yourself. Social difficulty across neurotypes is not one person's failure. It is a gap that belongs to both sides.
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References

  1. Milton, D. E. M. (2012). On the ontological status of autism: The 'double empathy problem.' Disability & Society, 27(6), 883-887. https://doi.org/10.1080/09687599.2012.710008
  2. Crompton, C. J., Ropar, D., Evans-Williams, C. V. M., Flynn, E. G., & Fletcher-Watson, S. (2020). Autistic peer-to-peer information transfer is highly effective. Autism, 24(7), 1704-1712. https://doi.org/10.1177/1362361320919286
  3. Sasson, N. J., Faso, D. J., Nugent, J., Lovell, S., Kennedy, D. P., & Grossman, R. B. (2017). Neurotypical peers are less willing to interact with those with autism based on thin slice judgments. Scientific Reports, 7, 40700. https://doi.org/10.1038/srep40700
  4. Morrison, K. E., DeBrabander, K. M., Jones, D. R., Faso, D. J., Ackerman, R. A., & Sasson, N. J. (2020). Outcomes of real-world social interaction for autistic adults paired with autistic compared to typically developing partners. Autism, 24(5), 1067-1080. https://doi.org/10.1177/1362361319892701